Terms & Conditions
Last Updated: 29th January 2025
WORKSHOP BOOKINGS
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Places are booked on a first-come-first-served basis upon receipt of full payment for all of our workshops
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On booking and paying for a workshop online you will receive a booking confirmation by email.
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Please let us know on the online booking form if you have any allergies or accessibility requirements.
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Our workshops are designed for adults (18+) and are generally not suited for children unless explicitly stated otherwise.
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Please notify us of any changes in the contact details provided at booking as these will be used by us for all correspondence.
WORKSHOP ACCESSIBILITY
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Please note that our workshops take place on a working farm site and ground conditions may be muddy or uneven in places. Access from our parking area to our workshop studio is via a flat farm track and gravel paths. There is a small step into the studio - we can provide a ramp if needed, please let us know on the booking form.
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There is a toilet available to use on site with grab handles and space for a small wheelchair.
WORKSHOP CANCELLATION POLICY
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Up to 4 week prior to the workshop date, confirmed bookings may be moved to a different date or cancelled for a full refund.
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As a small business, we are unfortunately unable to offer refunds or reschedule bookings within 4 weeks of the workshop date. Please note all workshop places are freely transferable to another person for the same date, so you are welcome to send someone else in your place if you can’t attend.
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If you are unable to attend a workshop at short notice, for example due to illness or transport issues, unfortunately we are unable to transfer your booking to another date or offer any refunds.
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Occasionally we may have to cancel or reschedule a workshop due to low numbers of bookings or other circumstances outside of our control. In this situation, we will notify all confirmed attendees as soon as possible and offer alternative dates or full refunds on bookings. Please note that if we do have to cancel a workshop, we are not liable for any other associated costs incurred such as transport or accommodation.
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Refunds can take up to 10 working days to process.